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Privacy policy

Privacy Policy and Data Protection
Collection, processing, and use of personal data on the website:

Based on the provisions of the General Data Protection Regulation 2016/679 (GDPR) and Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you that to use some of the services offered on our website, it may be necessary for you to provide certain personal data that will be incorporated into automated files.

In compliance with the new provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC, we inform you that the data controller is:

CIF: B-16801474.
Registered address: Paseo de la Castellana 141, 16th floor, Madrid.
Registered in the Registro Mercantil de Madrid, tomo 42372, folio 61, inscripción 8, hoja M 749964.
Email: [email protected]

To make any observations regarding possible breaches of intellectual or industrial property rights, as well as regarding any of the contents of the website, you can contact the company through any of the aforementioned means.

The contents of the Website aim to inform users of the services offered by the company as a result of the requests, management, or procedures that the User carries out through the website. The data subject to processing will be those provided through the forms contained on the page at any given time or through the emails that the User directs to the email addresses identified therein, as well as any others generated during the maintenance of the corresponding relationship.

All fields marked as mandatory in any of the forms must be completed, so the omission of any of them may make it impossible for us to attend to your request or provide you with the corresponding services.

Additionally, during this data collection, your consent may be requested for other purposes that are not directly related to the service or the corresponding relationship. If you do not agree with such additional treatments, please check the corresponding box.

Information seekers: The personal data used in these cases come from the interested party, who provides it to DCI PROSPECTIVA S.L. by completing the contact form on the Website, making a phone call, or sending an email.

These data are used to resolve inquiries and provide information to those who request it or expressly authorize it, mainly by email.

The person accessing this Website (hereinafter, the User) assures that they have reached the minimum legal age established by the General Data Protection Regulation 679/2016 (16 years) or by the national regulations applicable to grant consent regarding the Services of the Information Society.

By accessing this Website, the User expressly accepts all the clauses of its legal information, this privacy policy, and its cookie policy, as well as all those specific conditions set out for the use of certain services. If the User does not accept any of the aforementioned clauses, they must refrain from accessing this Website.

Purpose of processing personal data:

For what purpose will we process your personal data?

At DCI PROSPECTIVA S.L., we will process your personal data collected through the Website for the following purposes:

  • Accounting and fiscal management: managing billing, tax obligations, bonuses, etc., for the company’s clients and/or suppliers.
  • Claims management (customer service).
  • Data protection rights processing.
  • Management of relationships with contacts – web users through the website.
  • Newsletters and bulletins. Sending advertising related to our products and services via electronic means.

Also, please note that you can oppose the sending of commercial communications through any means and at any time by contacting DCI PROSPECTIVA S.L.

The fields in these records require mandatory completion, and it’s impossible to fulfill the stated purposes without providing this data.

How long will the collected personal data be retained?

The provided personal data will be kept while its communication is managed and/or until you request its deletion and for the minimum time necessary to comply with legal obligations or any legal liabilities that may arise from the services provided.


The processing of your data is carried out based on the following legal grounds:

Your free, specific, informed, and unequivocal consent, as we inform you by providing this privacy policy. After reading it, if you agree, you can accept it through a declaration or a clear affirmative action, such as ticking a box provided for this purpose.

If you do not provide your data or provide it incorrectly or incompletely, we will be unable to process your request. Consequently, it will be impossible to provide the requested information or carry out the hiring of services.


The User guarantees that the provided data are true, accurate, complete, and up-to-date, being responsible for any direct or indirect damage or harm that may arise from the breach of this obligation. If the provided data belong to a third party, the User guarantees that they have informed said third party and obtained their authorization to provide their personal data to DCI PROSPECTIVA S.L.

Data retention:

Your data will be kept while the contractual relationship is maintained or for the years necessary to comply with legal obligations, until you request cessation, or for the time necessary for the purposes for which they were collected.


Your data will be stored under strict security measures to guarantee their confidentiality and security. Similarly, they will only be transferred to entities and for the following purposes:

Entities and providers that provide services to DCI PROSPECTIVA S.L. for the proper execution of these services. These entities and providers are duly accredited and sign with us the corresponding data processing contract in compliance with current data protection regulations.

Official organizations and entities in compliance with current regulations and laws:

Any international data transfer using American applications will adhere to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies on privacy matters.

The data will not be communicated to any third party outside DCI PROSPECTIVA S.L., except in the previously described cases, unless required by law or with prior authorization.

Recipients outside the European Union:

DCI PROSPECTIVA S.L. does not transfer personal data to third parties or engage with service provider suppliers outside the European Union.


As an interested party who has provided us with your personal data, you have the full right to obtain confirmation as to whether DCI PROSPECTIVA S.L. is processing your personal data. Specifically, you are entitled to exercise the following rights recognized by data protection regulations, as provided therein:

  • Right of ACCESS to your personal data.
  • Right to request the RECTIFICATION of inaccurate data.
  • Right to request DELETION when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, you may request LIMITATION OF PROCESSING of your data, in which case we will only retain it for the exercise or defense of claims.
  • In certain circumstances and for reasons related to your particular situation, data subjects may exercise their right to OBJECT to the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  • In certain circumstances and for reasons related to your particular situation, you may request your right to DATA PORTABILITY.

You can exercise these rights or request additional information by providing a copy of an identification document and briefly explaining your case and the right you wish to exercise, by sending a letter to DCI PROSPECTIVA S.L. at Paseo de la Castellana 141, floor 16 in Madrid, or via email at [email protected].

Moreover, if any of your rights have been infringed, the data subject has the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), at C/ Jorge Juan, 6, 28001-Madrid, or through the AEPD’s electronic headquarters:

Duration and modification of the Privacy Policy:

DCI PROSPECTIVA S.L. reserves the right to modify, totally or partially, this Privacy Policy by publishing changes on the Website. Likewise, it may make modifications it deems appropriate without prior notice, changing, deleting, or adding both the content and services it provides, as well as how they are presented or located. Therefore, the currently effective general conditions/policies will be those published when the User accesses them and should be read periodically.

Notwithstanding the above, DCI PROSPECTIVA S.L. may terminate, suspend, or interrupt access to the content of the Website at any time without prior notice, and the User cannot demand any compensation.

Last update: 20/10/2022